Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see centurylink.com/InternetPolicy for more information.

Customer will not be able to place or receive any calls, including 911 calls, if the Internet connection fails or becomes degraded, required equipment fails, or customer doesn't have electrical power for the service (unless you have functioning battery backup power available). 911 services may not be available if you change your service location before receiving confirmation from CenturyLink.

Services and limited time offer are not available everywhere. Rate is available to new, qualifying business customers who subscribe to a qualifying Business Internet plan (min. upload speed: 500-749K/2 lines, 750K-999K/5 lines, 1MB+/10 lines). Rate applies to one phone line; monthly fees will apply to additional lines, if selected. CenturyLink provided modem is required for Internet; lease (up to $15/mo. fee) or a one-time purchase option (up to $150) option available, plus a shipping fee for self-install. If customer subscribes to the Protected Internet service, a $5/mo. fee will apply to purchased modems. A technician install for the modem may be required for an additional $60.00 one-time fee. Additional equipment required for Digital Phone. One-time $10 activation fee applies per line. Month to month service may be cancelled at any time. Customer must remain in good standing. Other than promotional rates, plans with monthly rates that don't change, and monthly rates offered with a term commitment, your monthly rates for services, leased equipment, fees, or surcharges are not guaranteed and may increase during the time of your service. Additional restrictions may apply. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at www.centurylink.com/aboutus/legal/index.html. See centurylink.com/feesandtaxes for applicable taxes, fees and surcharges. Prepayment: Service will begin on the date your order is completed and full credit or debit card payment is processed. Depending on your location, subsequent prepaid payments will be due either every 30 days or on the same date of each month. Service automatically renews monthly until cancelled by customer. When cancelling service on any day other than the last day of your billing cycle, all monthly rates, fees, and taxes, will apply in full and payments received for unused service will not be refunded or credited to account. To cancel, customer must call into our customer service center to place the request. Internet: Customers must accept High-Speed Internet Subscriber Agreement or Business-Class High-Speed Internet terms and conditions, as applicable. Digital Phone: Service applies to direct-dial, local and nationwide long-distance voice calling, and Caller ID, Hold, Call Waiting and 3-way calling. Service requires power, unlike analog Business Phone lines. Voicemail and/or Text messaging service can be added for an additional monthly fee. Service excludes call center, data services, conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, or multi-housing units, 0+ dialing, and 3-digit dialing (other than 911, 711, 611 and 411), and Premium service. Not recommended for business fax purposes, Point of Sale (POS) credit card transactions or security systems; doesn't support collect calls, third-party calls and 900 numbers. Protected Internet: If your modem includes the Protected Internet feature, it should begin working within 72 hours of activating as long as you fully install it and leave it plugged in. Altering modem settings may disable Protected Internet, as will Internet connection issues. If you are unsure whether Protected Internet is working, contact us.